Idfc First bank Hiring in Customer service team

Hiring in Customer service team

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For Floor Manager ,Location Delhi
Max Age 32 yrs
Job Role :
Manage and service the Existing Retail Assets customers, walking in at Loan Centers
Complaints Handling Service Request Processing, Retail assets operations.
Cross sale of Retail Assets products like Personal Loan , HL , LAP, Car Loan, Education Loan

For Branch Service Manager, Location :Ludhiana
Max age :34 yrs
Job Role :
Manage a team of Customer Service Executives Floor Manager at Loan Center
Manage and service the Existing Retail Assets customers, walking in at Loan Centers
Customer Service , Complaints handling, Service Request TAT management, Retail assets operations
Cross selling of Retail Assets products like Personal Loan , HL , LAP, Car Loan, Education Loan
Branch profitability
Manage Audits & Compliance at the Branch.